Job Title: Admin & Membership Consultant (Commission-Based)
Company: Ubuntu Labour Support (ULS)
Location: (Remote & Onsite options)
Languages: All South African languages can apply
Remuneration: Commission-Based (earn per successful membership signup + consultation booking) Make R5000pm very easy.
About Ubuntu Labour Support (ULS)
Ubuntu Labour Support is a South African worker-assistance organization that helps employees with CCMA cases, UIF applications, unfair dismissals, and workplace disputes.
We provide affordable membership plans that give workers access to professional labour advice and support for as little as R49 per month.
We are now expanding our team and looking for a driven, confident and people-focused individual to assist with admin, client communication, and membership sales.
Position Overview
The Admin & Membership Consultant will play a key role in helping workers connect with our services.
You will handle day-to-day administrative tasks, call and follow up with potential members, confirm bookings for consultations, and help grow our membership base through excellent customer service.
Key Responsibilities
π Administrative Duties
Respond to client messages via WhatsApp, phone, and email.
Capture client details accurately in our system.
Manage and confirm consultation bookings with ULS consultants.
Keep daily and weekly reports of calls, bookings, and sign-ups.
π’ Membership Sales
Contact potential leads (provided by ULS or self-generated).
Explain membership plans and benefits (R49 individual, R79 household).
Guide clients through the sign-up process via WhatsApp or phone.
Follow up with interested clients to close sales.
π΅ Customer Service
Provide basic information about CCMA, UIF, and workplace disputes.
Build trust with workers and ensure a positive client experience.
Escalate complex cases to the National Sales Manager or Consultants.
Skills & Competencies
β
Strong communication and people skills
β
Excellent phone etiquette and confidence in speaking to clients
β
Basic admin and computer/WhatsApp skills
β
Reliable, self-motivated, and target-driven
β
Knowledge of CCMA, UIF, or labour relations (advantage, but training will be provided)
Requirements
Smartphone with WhatsApp and internet access
Must be fluent in English (plus isiXhosa or Setswana preferred)
Available for flexible working hours
Must be passionate about helping workers
Earnings
π° Commission-Based Only (No Basic Salary):
Earn a set commission per membership signup. Make R5000pm very easy.
Additional bonuses for reaching monthly sales targets and confirmed bookings.
Opportunity for promotion to full-time or team leader position as ULS grows.
Why Join Ubuntu Labour Support?
β¨ Be part of a purpose-driven team helping real workers.
β¨ Work flexible hours from home or in your community.
β¨ Earn unlimited commission based on your effort and results.
β¨ Training, scripts, and support provided.
How to Apply
Send your CV or voice note introduction to:
π§ support@ubuntuls.com
π± WhatsApp: 063 953 4529
Use the subject: βAdmin & Membership Consultant Application